To make sure your message reaches us smoothly, we kindly ask that you send it only once. Our support team replies in the order messages are received, and repeated messages can unintentionally move your inquiry further down the queue. We want every customer to receive the attention they deserve, and this helps us respond as efficiently as possible.

We read every message with care and do our best to reply promptly. Your patience is genuinely appreciated, and we look forward to assisting you with anything you need, whether it is a question about your order, a return, or help choosing the right item.

support@ivyandjade-boutique.com

If you contact us outside these hours, we will get back to you as soon as we reopen. Thank you for choosing Ivy & Jade. We are here to help and committed to giving you a smooth and pleasant experience from start to finish.